By now, many of you who have developed your NatHERS qualification into a small business will be feeling the pressure and impact of a changing business landscape, the need to deliver and also adapt to ensure you are satisfying your customers and achieving revenue results.
In this vlog episode, Michael Young reflects on how he felt when he first started his business, delivering against a plan and the reality of the business landscape now and the need to accept disruption, adapt and evolve.